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2006 ORCCA Career Excellence Awards Gala

Wednesday May 17, 2006, 5:30 p.m.
La Contessa Banquet Hall, 156 Cleopatra Drive, Ottawa (off Hunt Club at Merivale Road)

The 3rd annual Career Excellence Awards was held on May 17 at La Contessa Banquet Hall.  This year's event was attended by over one hundred and as always a special thanks to our sponsors including; Circumfernce, OCRI, Randstad, Rogers, Assurant Solutions, Bell Canada, and Smart Telecom.

Also a special thank you to our participating companies including; Algonquin College, AtFocus, EDS Canada, Sitel Corporation, Bell Canada, La Cité Collégiale, Sunlife, ING Direct, MBNA Canada, City of Ottawa, EDS Canada, Randstad, Telnet, Sun Life, Convergys, Assurant Solutions, OnPath Business Solutions, Dell Canada, City of Ottawa, Canadian Deposit Insurance Corporation.

PHOTOS

Reception

MC/ Keynote/ Doorprizes

Dinner

Award Winners

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Photo 1 (Gold winner)

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Photo 2 (EDS)

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Photo 4 (Jim-Circumference)

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Photo 5 (keynote)

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Photo 6 (ORCCA exec)

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2006 ORCCA Career Excellence Award Winners

Contact Centre Agent, Silver Award of Excellence

Contact Centre Agent, Gold Award of Excellence

Ernastina Olaru, Sun Life Canada
Marc Mousette, ING Direct
Romuald Hivert, ING Direct
Danielle Montgomery, MBNA Canada
Eric Clavet, City of Ottawa
Colleen Armstrong, EDS Canada
Daryl Fowlie, Convergys
Merideth Burwood, Convergys
Mohamed Yusuf, Convergys
Nalini Chitrapu, Convergys
Shannon Seabrook, Assurant Solutions
Lisa Brais, Assurant Solutions
Swati Goyal, MBNA Canada
Nicholas Hakamaki, Convergys
Marie-Josee Lord, Assurant Solutions
Sarah Drummond, Sitel Corporation

 

 

Contact Centre Support Associate, Silver Award of Excellence

Contact Centre Support Associate, Gold  Award of Excellence
Jean Francois Flores, Sun Life Canada
Gilberte Taveres, EDS Canada
Daisy Flores, Assurant Solutions
Edward Martchenkov, Sitel Corporation

Brian Thompson, OnPath Business Solutions

KEYNOTE SPEAKER

Dr. Jim Barnes, International marketing expert
Jim is a recognized authority on the subject of customer relationships and marketing. His views are based on more than 30 years’ experience in researching customer satisfaction and loyalty on behalf of clients worldwide.

ABOUT THE AWARDS
 
Celebrating the Ottawa Region contact centres' leading Customer Contact Agents and Customer Contact Centre Support Associates. The gala is an industry event designed to recognize and reward exceptional talent in our local contact centres. It's about people who consistently go above and beyond to service customers while making positive contributions to their company's success story.

CALL FOR NOMINATIONS

This is your opportunity to help your team member(s) shine amongst industry peers by nominating an Agent and/or Support Associate who have demonstrated excellence in the following categories: Customer Service, Teamwork, Efficiency and Attendance. Simply click here, and complete the nomination form and return by April 25, 2006.

 

Cost: $55/person for ORCCA members, $75/person for non-members
Nominees will be guests of ORCCA for the evening at no cost. Reservations and payment must be made using MasterCard or Visa in advance. To RSVP, please contact Larry White at (613) 727-4723 ext. 5344.

Dress code: Business casual